Plan to attend these interactive learning sessions:
| 2:00 PM - 2:30 PM | Arrival & Check-In | Welcome to the Otesaga Resort. Check in at the registration table, then head outside to the veranda for light snacks and refreshments. Take a moment to enjoy the resort’s scenic lakeside setting while you connect with colleagues. |
| 2:30 PM - 3:00 PM | Welcome & Opening Remarks | Join us as we kick off the event and set the stage for the days ahead. Together, we'll explore new perspectives, share ideas, strengthen professional connections, and make the most of this unique opportunity to learn and grow. |
| 3:00 PM - 4:00 PM | A Skeptic Looks at Ocular Nutrition and Supplements | (1 hr COPE CE) Appropriate diet and nutritional supplementation can immensely impact ocular and systemic health. We’ll examine clinical studies and objective data to enhance our understanding of which of these options can maximize patient outcomes for eye care providers, and discover some surprising things along the way about what we may have presumed to be true. |
| 3:00 PM - 4:00 PM | The Three Ps of Eye Care: People, Products and Process | (1 hr ABO credit) Successful optometrists aim to maximize their practice's potential. Phernell Walker, MBA, ABOM, will present key MBA principles—the Three Ps: People, Product, and Process—using strategy, Six Sigma, Root Cause Analysis, leadership, training, and escalator team motivation. This course is ideal for practice administrators, optical managers, and owners. |
| 4:00 PM - 6:00 PM | Partner Pavilion & Reception | Connect with peers and Premier Edge and PECAA Partners as you explore new products, visit partner tables, and enter for a chance to win raffle prizes. |
| 6:00 PM - 8:00 PM | Dinner | Join us on the East Lawn, overlooking the scenic shores of Otesgo Lake and the rolling hills of Cooperstown. Enjoy delicious cuisine, live music, and meaningful conversations with colleagues and Premier Edge & PECAA Partners as you unwind from the day and take in the beauty of the outdoors. |
| 8:30 AM - 9:00 AM | Breakfast | Start your day with a delicious buffet breakfast while connecting with fellow attendees before the day’s sessions begin. Whether you're looking for a hearty meal or a light bite, there’s something for everyone to enjoy. |
| 9:00 AM - 9:15 AM | Morning Welcome | Start the day with engaging discussions, fresh perspectives, and meaningful opportunities to learn, connect, and take away lasting insights. |
| 9:15 AM - 10:15 AM | The Happiness Equation: Science-Backed Habits to Cultivate Positive Mindset | We live in a time of constant change and high expectations, leading to rising anxiety and loneliness. Neil Pasricha offers practical, science-backed tools from his bestseller The Happiness Equation to help build positive habits and improve daily mindset through proven methods and engaging stories. |
| 10:15 AM - 10:30 AM | Break | |
| 10:30 AM - 11:30 AM | Engaging with AI in Your Practice | Let's explore how artificial intelligence (AI) is shaping optometry and healthcare. We'll cover the basics of AI, its practical uses for streamlining admin work, improving patient care, and supporting optometrists. Take this chance to learn how technology and compassionate service come together. By the way, AI was used to write this description. |
| 11:30 AM - 12:15 PM | VSP Vision Doctor Value Insights | We continue to evolve our doctor programs and deepen our investments in private practice. In this session, you’ll hear about the latest Premier Edge + PECAA program updates and how your practice can maximize VSP doctor programs. |
| 12:15 PM - 1:30 PM | Networking Lunch | Networking Lunch Discussion Topics Connect with your peers and industry leaders during our networking lunch. Choose a discussion table based on the topic that interests you most and join the conversation.
The Personal Touch: Building Patient Loyalty Focus: Patient Experience & Retention Explore ways to create memorable patient experiences that build trust, encourage referrals, and inspire long-term loyalty.
High Tech, High-Touch: Using Technology to Enhance the Patient Experience Focus: Technology Discuss how practices are using technology, automation, and AI to improve efficiency while maintaining a personalized patient experience.
People Power: Building a Strong Team Focus: Staffing & Culture Share ideas for attracting, developing, and retaining team members while fostering a strong and engaged workplace culture.
Beyond the Exam: Driving Practice Growth Focus: Growth & Profitability Exchange strategies for expanding services, increasing patient value, and identifying opportunities for sustainable practice growth.
Future Ready: Building a Practice for Tomorrow Focus: Industry Trends Explore emerging trends shaping the future of private practice and discuss how to prepare for what's ahead.
Whether you're looking for fresh ideas, practical solutions, or new connections, there's a table for you. Join the conversation and learn from peers facing similar opportunities and challenges. |
| 1:30 PM - 4:30 PM | Networking Activities | |
| 5:30 PM - 6:00 PM | Pre-Dinner Refreshments & Bites |
Join us in the lobby for light bites and refreshments before we depart for dinner. |
| 6:00 PM - 6:30 PM | Board Busses to Depart for Dinner | Sit back, relax, and enjoy the ride as you make your way through the charming village of Cooperstown. This scenic journey offers an opportunity to connect with fellow attendees and take in the character and history of one of America’s most iconic small towns before the evening begins. |
| 6:30 PM - 7:15 PM | Artifact Spotlight & Welcome Film | Step up to the plate for a curated artifact spotlight and film. Whether you're a lifelong fan or simply enjoy a great story, this experience offers something for everyone. |
| 7:30 PM - 9:15 PM | Dinner | Step into the rich history of America’s pastime for a memorable evening at the National Baseball Hall of Fame. This unique setting provides the perfect backdrop to relax, continue meaningful conversations, and create lasting memories in one of America’s most treasured landmarks. |
| 8:30 AM - 9:00 AM | Breakfast | Join us for breakfast as we kick off the final day of the Premier Edge & PECAA Regional Retreat. Enjoy a delicious buffet, connect with colleagues, and reflect on the insights and experiences shared throughout the event before the day’s sessions begin. |
| 9:00 AM - 9:15 AM | Morning Welcome | Welcome back! As we begin another day together, we invite you to take advantage of the educational opportunities, conversations, and connections that make this event so valuable. We look forward to a productive and inspiring day ahead. |
| 9:15 AM - 10:15 AM | Slaying the KPI Dragon: A Financial Adventure | (1 hr COPE CE) Conducting financial and KPI analysis can feel like facing a formidable dragon straight out of a childhood adventure book. To conquer it, you need the right tools and a strategic mindset—no single path guarantees victory. Join Bryan on a quest to conquer the KPI dragon and unlock the full potential of your practice. |
| 10:15 AM - 10:30 AM | Break | |
| 10:30 AM - 12:00 PM | Essential Medical Eye Care and Coordination of Benefits | Discover the helpful tools and resources that can support patient retention and satisfaction while creating opportunities for more profits. This interactive in-person session will address the utilization and management of VSP medical and vision care benefits that can maximize coverage and reduce out-of-pocket costs for your patients. |
| 12:00 PM - 1:00 PM | Boxed Lunch and Departures | Before heading home, grab a boxed lunch and take a moment to reflect on the conversations, learning, and connections made throughout the event. |